2025年1月2日，理光就IMC2510系列机器发布了最新固件。这次理光升级导致市面上兼容芯片上机出现①机器提示“已安装独立供应打印盒”和“检测不到”（见图1）②机器提示“已安装独立供应打印盒”和“放入了非原装的碳粉盒”（见图2）③机器KCMY提示“？”（见图3）等提示。
图1：机器提示“已安装独立供应打印盒”和“检测不到”
图2：机器提示“已安装独立供应打印盒”和“放入了非原装的碳粉盒”
图3：机器KCMY提示“？”针对本次理光IM C2510系列机器出现的固件升级，众诺已率先完成升级并已恢复正常供货。
图4：验证时芯片上机正常使用画面RicohIM C2510/C2010/C3510/C3010/C6010/C5510/C4510，建议您尽快联系您的专属业务经理沟通更换升级后的兼容芯片。
图5：最新固件信息
众诺一直持续关注OEM固件升级情况，一旦发现固件升级，我们都会在第一时间快速响应和积极采取措施，确保客户产品的正常使用和业务不受影响。图6：众诺理光IM C2510系列已完成固件升级产品信息作为一家专业的芯片设计企业，众诺一直致力于为广大客户提供更安全可靠的芯片解决方案并在第一时间告知客户最新固件验证信息。我们将持续关注OEM固件升级情况并加快响应速度，最大化提升产品服务体验。In January 2025, Ricoh released the latest firmware for the Ricoh IM C2510 series copiers. As a result, the following prompts appeared: [Independent-supplier print cartridge is set.], and [Undetectable] (see Figure 1), [Independent-supplier print cartridge is set.] (see Figure 2), and [?] for the K, C, M, and Y toners (see Figure 3).
Figure 1
Figure 2
Figure 3Zhono was the first to solve the firmware upgrade issue, and normal chip supply has been restored. ( see Figure 4)
Figure 4This upgrade applies to the Ricoh models including:
Ricoh IM C2510/C2010/C3510/C3010/C6010/C5510/C4510. Please contact your sales representative to discuss the replacement of the upgraded compatible chips.
Figure 5
Zhono will continue to monitor OEM firmware upgrades. As soon as a firmware upgrades are released, Zhono will promptly respond to update to ensure our customers’ business remain unaffected. Scroll up and down to view
Figure 6: Product Information for Ricoh IM C2510 Series with Completed Firmware Upgrade
As a professional chip supplier. Zhono remains committed to providing customers with safe and reliable chip solutions. We will continue to monitor OEM firmware upgrades and mitigate the impact of firmware updates in a shorter period to enhance our service.
Please follow Zhono and subscribeon LinkedIn or Facebook. For more details, please contact your Sales Representative or email us at info@zhono.com.
文中图片仅供参考，具体以实物为准，最终解释权归众诺所有。出现非众诺的品牌名称和商标都归属其拥有者。All pictures shown are for illustration purpose only. Actual products may vary. All trademarks, service marks and company names are the property of their respective owners
