Xerox copiers display an error code:042-323

Event: Xerox 286/2060 series black and white copier displayed an error code:042-323.

Xerox 450I copier



Error Code:042-323



What’s the reason of Xerox 450I maybe displayed error code:042-323.


Step 1: Check the Cartridge Drive Motor.



Unscrew the screws on both ends of the lid and open the cartridge

Check for any damage of the gear.


Step 2: Check the toner cartridge Waste Powder recovery device.

If the Cartridge Drive Motor is not abnormal, then check cartridge waste toner recovery unit . if the screw rod can not effectively collect waste toner collection cycle to the cartridge. Then, the large resistance of waste powder is higher than the probability of failure.

After verification, the reason of Xerox 450I copier displayed error 042-323 is cartridge component failure. [Supplementary Note]: This series of machines do not have a separate waste toner Cartridge waste powder Recovery device waste powder can not be recycled lead to accumulation, so that the drum drive gear overload, which can not be normal rotation caused by the failure.




the cartridge waste toner recovery

Clean the waste powder, check the gear rotation is normal


above the operation, the machine is still not working , please replace a new toner cartridge on it.


So, how to avoid the error in maintenance?

Please clean the cartridge waste toner recovery unit when printing a toner cartridge life and then replacing a new chip.



Xerox 286/2060 series copiers

Fuji Xerox DocuCentre IV2060/3060/3065,

Fuji Xerox ApeosPort IV2060/3060/3065  

Fuji Xerox DocuCentre450 I/550 I 

Fuji Xerox DocuCentre-II 4000/5010 

Fuji Fuji Xerox  ApeosPort 350I/450I/550I 

Fuji Xerox ApeosPort-II 3000/3010/4000/5010  

Fuji Xerox DocuCentre-236/286/336 

Fuji Xerox DocuCentre-ll 2005/2055/3005 

Fuji Xerox DocuCentre-III 2007/3007



Post time: Aug-31-2018
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