“Empty”, “Low Ink”, “Counterfeit” and “Non-Genuine Cartridge” alerts are COMPLETELY NORMAL for all HP 64 & 64XL integrated ink cartridges which have been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed. The ink level monitoring feature cannot be reset (…HP blows the ink monitoring resistors inside the cartridge the first time it is used – thus it is impossible to reset them).
‘Used’ and ‘Counterfeit’ alert messages are also NORMAL, simply bypass all of these messages by pressing OK, Dismiss or Yes.
The “low ink” or “no status” message typically occurs soon after a refill. It is a false signal, because the printer cannot recognize that the cartridge has been refilled. Your cartridge is not low on ink, and nothing is wrong with your refilled cartridge or printer. You may also observe multiple ‘nuisance alert’ messages, these can be bypassed.
Refilling your HP 64 & HP 64XL black and color ink cartridges (for HP Photo Envy & Envy printers) is now easier than ever, just let someone else do the work while you’re shopping at your favorite retailer. Supported cartridges include:
HP 64 Black Ink Cartridge (N9J90AN)
HP 64 Tri-Color Ink Cartridge (N9J89AN)
HP 64XL Black Ink Cartridge (N9J92AN)
HP 64XL Tri-color Ink Cartridge (N9J91AN)
Contact us to find your nearest ink cartridge refill center location (i.e. Costco USA & Canada, Frys Electronics, etc.) and you’ll save 50%-70% on ink costs, on average, vs. buying a new ink cartridge.
Supported printer models include:
HP ENVY Photo 6252
HP ENVY Photo 6255
HP ENVY Photo 6258
HP ENVY Photo 7155
HP ENVY Photo 7158
HP ENVY Photo 7164
HP ENVY Photo 7855
HP ENVY Photo 7858
HP ENVY Photo 7864
HP ENVY 5542
If you have never refilled your cartridges before, the process is simple and usually takes less an hour. In addition to the money savings it is good for the environment since you get to reuse your ink cartridge over and over.
Typically, cartridges are refilled with up to 20% more ink versus what the printer manufacturer puts inside.
All of our inks have been tested for 100% compatibility with your printer model. It is recommended to only refill manufacturer’s genuine ink cartridges (versus compatibles or remanufactured cartridges) — look for references to GENUINE or ORIGINAL on ink packaging along with manufacturer’s trademark logo.
For more information on ink refill services at a major retailer located near you (and should you wish to save around 50% on ink costs and support the environment) or if you are seeking advanced printer problem resolutions, please visit our INKJET411 support site.
Post time: Aug-02-2018