How To Fix a Paper Jam on the HP DeskJet 2600 All-in-One Printer Series | HP DeskJet | HP



Learn how to fix a paper jam on the HP DeskJet 2600 All-in-One Printer Series. Learn more on our support site: https://support.hp.com/id-en/document/c05365402

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Follow these steps to fix a paper jam on the HP DeskJet 2600 All-in-One Printer Series:
- Remove any jams and clear the error to resume printing.
- Check the input tray, output tray, ink cartridge access area, and bottom of the printer, and remove any jammed paper.
- Use a flashlight to assist you for this step.
- Remove all paper from the input tray.
- Lift the input tray shield and shine a flashlight inside the input tray area, removing any paper or other obstructions found.
- Shine the flashlight inside the output tray area and remove any jammed paper found.
- With the printer still on, go to the rear and disconnect all cables.
- Then unplug the power cord from its power source.
- You must disconnect the printer power cord from its power source to avoid injury or damaging the printer.
- From the front of the printer, open the ink cartridge access door.
- Close the ink cartridge access door.
- Lower the input tray.
- Close the output tray extender, then the output tray.
- With one hand holding the scanner lid, rotate the printer to the back, so you can access the bottom.
- Still holding the scanner lid, push down the two tabs on the cleanout door to open it.
- Remove any jammed paper found.
- Push the cleanout door forward until the tabs snap into place.
- Lift and rotate the printer to its normal upright position.
- Plug the power cord directly into a wall outlet, and then reconnect the other end to the printer.
- The printer turns on automatically.
- Raise the input tray.
- Load paper into the input tray and adjust the guide.
- Open the output tray and the output tray extender.
- Try to print a document.
- If the error persists, continue to the next step.
- Use the automated tool to clean the paper feed rollers inside the printer.
- Remove paper from the input tray, and then lower the tray.
- Press and hold the Power button.
- While holding the Power button, press the Cancel button three times. Press the Start Copy Color button seven times, and then release the Power button.
- The printer makes noise while cleaning the rollers.
- With the printer silent, raise the input tray.
- Load paper into the input tray and adjust the guide.
- Try to print a document again.
- If the error persists, continue to the next step.
- Cleaning ink smears can help clear paper jams and optimize print quality.
- Press and hold the Power button.
- While holding the Power button, press the Cancel button three times.
- Press the Start Copy Color button eight times, and then release the Power button.
- The printer feeds one page, then makes noises.
- Wait until the printer is idle and silent before you continue.
- Try to print a document again.
- If the error persists, continue to the next step.
- Manually clean the paper pick rollers to remove any dust and debris that might cause paper jams and feed issues.
- Before you begin, gather the following cleaning materials:
- a lint-free cloth, cotton swabs, and bottled or filtered water.
- Turn off the printer and remove all paper from the input tray.
- Go to the rear and disconnect any cables.
- Lift and hold the input tray shield.
- Use a flashlight to locate the gray paper pick rollers inside the input tray.
- Dampen a cotton swab with water, and then remove any excess with a lint-free cloth.
- Clean both rollers with the swab to remove any buildup or debris.
- Rotate each roller as you finish cleaning a section to clean the entire roller.
- Lower the input tray shield, and let the rollers dry for ten minutes.
- Reconnect the power cord and any other cables to the printer.
- Turn on the printer.
- Load paper into the input tray and adjust the guide.
- Try to print a document again.
- If the error persists, continue to the next step.
- If the issue continues, service the printer.
- Contact HP for service and warranty options.

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How To Fix a Paper Jam on the HP DeskJet 2600 All-in-One Printer Series | HP DeskJet | HP

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Post time: Nov-27-2019
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