Instead of posting my issue in a forum.. I recorded it and hope you have found the answer…
I still had guarantee. I contacted Samsung and returned it to them.
An alternative solution is to scrub the black round thing in the middle. For example scrub it softly with a metal brush. When it gets rough it will grab the paper more easily.
Or order a new black round thing (don’t know the name).
My previous info description before it was fixed:
Oke.. this is the deal. I don’t use my printer often. Lately my printer has trouble ‘eating’ the paper as you can see. I checked the manual and it says nothing about this issue so it could be just me :-S..
I also cleaned the black thing that eats the paper.. what can I do more?
Has anyone ever had this? Your help is much appreciated
Post time: May-26-2017